Before sending a message#

Search for the affected tool and try the common troubleshooting steps first. Many temporary browser issues can be resolved immediately.

What to include#

  1. 01
    What were you trying to do?

    Describe the action and expected result.

  2. 02
    What happened?

    Copy the exact error or describe the visible behavior.

  3. 03
    Technical context

    Include the device, browser, and project name when relevant.

  4. 04
    Steps to reproduce

    List the clicks that reliably lead to the problem.

Contact#

Use the WoodMinded contact page. Never include passwords, full payment details, or authenticator codes in a support request.

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